Excellence in
Healthcare Awards
Elevate, together.
Elevating healthcare takes more than technology—it takes partnership.
The Excellence in Healthcare Awards recognize NextGen Healthcare clients who are driving meaningful change—those whose innovations accelerate performance, improve outcomes, and elevate the patient and provider experience.
Whether through financial or operational transformation, clinical excellence, or groundbreaking use of patient experience technology, your innovation deserves to be celebrated.
Winners Receive:
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Recognition at the UGM 26 Awards Ceremony during the Opening General Session
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Excellence in Healthcare Award trophy
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Two complimentary passes to UGM 27
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A time to present their story in a UGM 26 Microsession. Don’t worry, NextGen representatives can assist with presentation preparation!
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Participation in a client testimonial
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Press release, social campaign, and custom marketing video showcasing your innovation and leadership
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$500 VISA® gift card to celebrate your team’s success
All finalists receive a complimentary pass to UGM 26.
(If you have already registered, your fee will be refunded)
Final deadline for submission
September 30
Finalists Announced: October 16
Award Categories
Please submit only one entry per practice per category; maximum of three entries total.
Excellence in
Financial Operations
Financial and Operational Efficiency and Outcomes
Driving measurable improvements in financial performance
Recognizes organizations that have optimized financial and operational outcomes through NextGen® Enterprise PM, Financial and Operational Analytics, Data Orchestration, RCM Intelligence Technology, NextGen Insights, clearinghouse solutions, prior authorization, or related tools.*
Example Outcomes:
Increased clean claim rate to 98.5%, up from 94%, by leveraging charge entry validation or automated rules engine tools
$500K in annual staff cost savings through RCM intelligence automation, reducing manual touches and improving reconciliation efforts
Excellence in
Clinical Care
Clinical Technology and Outcomes
Advancing patient outcomes and experience through exceptional care
Celebrates providers and clinical operations teams who’ve elevated clinical care, communication, and outcomes using tools such as NextGen® Enterprise EHR, Adaptive Content Engine, Mobile/Clinical AI, Virtual Visits, or clinically related tools.*
Example Outcomes:
70% of encounters signed off same day by using Clinical AI
Reduced supply waste by 40% through expiration tracking and automated reorder thresholds, inventory management innovation
Excellence in
Patient Experience
Patient-Centric Technology and Outcomes
Delivering seamless access and care readiness through patient-centered technology
Spotlights organizations that have integrated & expanded their patient experience technologies with outcomes using tools such as NextGen Patient Experience powered by Luma, Patient Portal, Instant Medical History Forms, call center solutions (IVR, AI Agent, chat bots, etc.), or other related tools.*
Example Outcomes:
Decreased behavioral health visit no-show rate from 15% to 9% by using NextGen Patient Engage powered by Luma
Call wait time decreased by 6 minutes with 43% call volume handled by AI agent at 84% patient identification success rate
*Third party tools must be integrated into NextGen workflow or using data in PM/EHR Database.
LEGAL DISCLAIMER
In order to attend our annual NextGen User Group Meeting ("NextGen UGM") you must register, be a licensed client or affiliated practice of such client, in material compliance under one or more current agreements with NextGen Healthcare, Inc. or one of its subsidiaries or affiliates (collectively the “Company”) or through a certified Reseller of the Company, and not a competitor of Company (“Participating Client”). Third parties, including but not limited to, consultants, vendors, and other partners of the Company are eligible to exhibit or attend by exclusive invitation only (“Invited Participants”). Without the prior written approval of a member of Company’s executive team, only direct employees of Participating Clients and Invited Participants (“Attendees”) may attend NextGen UGM. The Company reserves the right to deny registration for any reason or no reason to any client or any other entity and/or individual. Instructional sessions are designed to inform and educate our Attendees and participation is limited to Attendees only. Attendees understand and agree that certain information furnished to you by Company in connection with NextGen UGM, regardless of the form in which such information is presented, is confidential, non-public and/or proprietary information ("Confidential Information") and is the sole property of Company. You agree not to disclose the Confidential Information to any third party for any reason whatsoever, and to protect the Confidential Information using the same degree of care you use to protect your confidential information (but in no event less than a reasonable amount of care), for a period of two (2) years from the date hereof. By registering for NextGen UGM you agree to the processing of your personal data by Company as described in our Privacy Policy located at https://www.nextgen.com/privacy-policy. A portion of your room rate goes towards UGM 26.