UGM 21
November 8-10 | Virtual
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Agenda is Now Live!
We’re adding more sessions for continuing education credits. Check back soon!
UGM 21 Agenda
Sessions are listed by Live or On-Demand and are in alphabetical order. All live sessions are in Eastern Standard Time (EST).
Agenda At-A-Glance
Day One
MONDAY, NOVEMBER 8, 2021
11:00 AM – 12:30 PM EST
Opening General Session
12:30 – 6:00 PM EST
Office Hours with Solution Experts
12:30 – 6:00 PM EST
Training Sessions with Professional Service Experts
12:30 – 6:00 PM EST
Expo Hall
12:45 – 3:30 PM EST
Live Breakout Sessions*
On-demand Breakout Sessions Available 24/7
3:45 – 5:00 PM EST
Networking Discussion Forums
*Limited Spots Available
Day Two
TUESDAY, NOVEMBER 9, 2021
11:00 AM – 12:15 PM EST
Networking Discussion Forums
*Limited Spots Available
11:00 AM – 12:15 PM EST
Training Sessions with Professional Service Experts
12:30 – 1:30 PM EST
General Session
1:30 – 6:00 PM EST
Office Hours with Solution Experts
1:30 – 6:00 PM EST
Training Sessions with Professional Service Experts
1:30 – 6:00 PM EST
Expo Hall
1:45 – 4:15 PM EST
Live Breakout Sessions*
On-demand Breakout Sessions Available 24/7
4:30 – 5:45 PM EST
Networking Discussion Forums
*Limited Spots Available
Day Three
WEDNESDAY, NOVEMBER 10, 2021
11:00 AM – 2:45 PM EST
Live Breakout Sessions*
On-demand Breakout Sessions Available 24/7
11:00 AM – 3:00 PM EST
Office Hours with Solution Experts
11:00 AM – 3:00 PM EST
Training Sessions with Professional Service Experts
11:00 AM – 3:00 PM EST
Expo Hall
3:00 – 4:00 PM EST
Closing General Session
*please note there will be 15-minute breaks in between each live breakout session time
Your story makes a difference!
Behind every success is a story. The value of your practice’s story can be priceless—especially in a pandemic that demands new ways of working with technology, patients, and each other.
Share your success story during UGM 21! Your experience matters.
Sessions tailored for your role!
C-Suite
Executive
Practice Owner
Sessions are designed for executives at the practice with titles such as:
- Executive
- President
- Owner
Provider
Clinical Staff
Sessions are designed for clinicians and/or providers at the practice with titles such as:
- Doctor
- MD
- DO
- Nurse Practitioner
- Medical Assistant
- Nurse
- LPN
- RN
- Care Manager
Office Manager
Practice Staff
Administrator
Sessions are designed for practice or office managers at the practice with titles such as:
- Office Manager
- Administrator
- Department Manager
- Billing Manager
- Operations Manager
Technical
IT
Sessions are designed for IT or technical managers at the practice with titles such as:
- CTO (Chief Technology Officer)
- CIO (Chief Information Officer)
- CISO (Chief Information and Security Officer)
- IS/IT Manager
- Network Administrator
- Network Support
- Security Officer
Thank you to our registration sponsor!
