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Breakout Session Listing is Now Available!

Check out this year’s course offerings with the ultimate goal of better healthcare outcomes for all.

Sessions can be filtered by the following tracks:

  • Clinical Care - Enhance outcomes and save time with clinical care solutions
  • Financial Management - Drive healthy, predictable financial outcomes
  • Connected Health - Improve outcomes and meet business goals with interoperability
  • Patient Experience Platform - Increase engagement and improve the patient experience
  • Value-Based Care - Transform data into actionable insight
  • Regulatory - Stay updated on the latest changes affecting your organization
  • Organization Development - Get insights into developing trends and tools for effective workforce management
  • Technical - Discover the value of managed cloud services and access data easily and securely

Sessions offering CME/CNE credits and the ability to build your personalized UGM agenda will be available in mid-October.

**Agenda Subject to Change

Whether you’re a new NextGen EHR customer migrating to the NextGen platform for the first time or an existing customer struggling to effectively manage legacy system data, this session will be of value to you. It may not be practical or possible to convert all the relevant clinical and financial data from your old systems to your new. Yet it’s crucial for patient care, collections, and legal reasons that you “leave no data behind.” Learn about that latest archival tools and conversion utilities that can be configured to operate as a module inside your NextGen EHR and PM systems, avoiding the need for clinicians and back-office staff to log into multiple systems to see historic patient information.

Role: All

Ready to optimize your health IT investment? When it comes to services, our goal is simple: to help ensure your succeess so you can provide the best care possible and thrive as a practice. During this session we will review how to better manage your ECO systems and how our services can support you. Maximize the value of your investment and improve your reporting metrics Rely on guidance of professionals who are experts in the change management process Dedicated support team and proven best practices for successful otucomes Partnership with you to meet your organiation's unique needs

Role: All

Learn about our new certification program: NextGen Excellence in Outcomes Certification. We’ll share more about this new assessment and certification program that can help you improve your business outcomes and get the most out of your NextGen Healthcare solutions.

Role: All

Learn how our new prescriptive team-based project approach is making all the difference with upgrades. We’ll be sharing progress around our Spring '21 and NextGen PxP Portal Upgrade client adoption. See how your peers: Improved clinical outcomes with our virtual front door and decreased no-shows Maintained Operational Excellence so our Upgrade was just “Another Day”

Role: All

Have you seen the latest release of Therapy Suite or wonder what will be happening in Rehab Therapy with the proposed rule? Learn how you can streamline your workflow and maximize your reimbursement using your Therapy Suite configuration templates.

Specialty: CHC/FQHC; Multispecialty; Orthopedics; Physical Therapy; Tribal Health

Role: Physicians and Practice Administrators; Medical Practice Staff

See how your practice can acquire high-value patients using tools to help automate the process. Let SocialClimb’s system optimize your physician listings, improve physician ratings, and ‘organically’ move your practice to the top of online search results.

Specialty: Orthopedics

Role: Physicians and Practice Administrators; Medical Practice Staff

Gain a better understanding of how you can maintain adherence and medication management including medication history information at the point of care. Learn how to make the best possible medication choice, improve patient adherence, and make informed decisions with integrated PDMP information. Discover how RxChange and CancelRx can boost prescription efficiency, save you time, and improve documentation.

Role: Physicians and Practice Administrators; Medical Practice Staff

This session will be for the National Association of Community Health Centers group to virtually hold their annual meeting.

Specialty: CHC/FQHC

Role: All

Remarkably few drugs are tested in the underserved populations for good historical reasons. However, if we rest on the history, we will never help these patients benefit from the latest drugs that may help with their health outcomes. With an awareness of the unique needs of this diverse population, learn how NextGen is partnering with Circuit Clinical to bring vertically integrated clinical trials to NextGen clients.

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

The importance of care coordination to patient outcomes is well understood today. As the incentives and reimbursement opportunities for providers and practices to embrace patient-centered medical home (PCMH) and Medicare's Chronic Care Management (CCM) program, organizations are looking for out-of-the-box technology solutions to coordinate patient care beyond the exam room. Join NextGen Healthcare and its partner TempDev for an informative session covering a broad overview of the CCM and PCMH programs and a look at custom tools to help your organization implement one or both of these care coordination programs.

Specialty: CHC/FQHC; Primary Care

Role: Physicians and Practice Administrators; Medical Practice Staff

This session walks the participant on how they can more efficiently document their patient visits by effectively implementing the various “workflow accelerators” available in the system. The presenters will cover topics such as what is available, how they might be implemented, what shortcuts can be taken, and how your organization might adopt these across your provider community more readily.  We will discuss ways in which the use of the various accelerators might enhance your ability to achieve your organizations desired outcomes. Topics to be covered: What accelerators are available Why you might want to use an accelerator Doing the work up front to make your encounters more effective Saving clicks and making your documentation process more efficiently How can I implement these as quickly as possible? (can be gradual) Discussion Where can I find our more information about how to implement these? (Resources, optimization services, etc.)

Role: All

With staff shortages and turnover at a high, let’s discuss ways that you can help your practice run efficiently.  We’ll discuss documentation, workflow shortcuts, applications and services that can help your practice run smoothly.

Specialty: Ophthalmology

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators

See how our integrated platform can take your practice to the next level by leveraging products across our NextGen® Enterprise Platform for a seamless workflow. We will review: Improving care management with a streamlined workflow Integrated patient engagement on one platform Cost-effective and seamless health information exchange Value-based performance

Specialty: CHC/FQHC; Tribal Health; Primary Care

Role: Medical Practice Staff

Get ready for FPAR 2.0! Learn how to use NextGen’s Family Planning content within your workflow so you can meet FPAR 2.0 requirements. We will review template workflow best practices, built-in NextGen FPAR 2.0 reporting, and state Title X reporting options. Whether you’re a Planned Parenthood, Public Health Agency, FQHC, or Women’s Health group offering family planning services, this session will provide valuable insight to improve your practice.

Specialty: CHC/FQHC; Public Health; Women's Health

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

NextGen Mobile will have a working prototype of our highly anticipated Direct- to- Desktop Streaming feature. Provide your feedback on functionality, speed, efficiency, and design.

Role: Physicians and Practice Administrators; Medical Practice Staff

Join us in this session to review health equity enablement improvements including tasking, alerts, referrals, and services to help you meet the care needs of your patient population. We'll also discuss reporting improvements and the benefits of customizable questions.

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

Unsure of how to get trained up on NextGen Mobile? Come learn about our new training offerings and how to keep your clinicians up to date on how to properly and efficiently use mobile!

Role: Physicians and Practice Administrators; Medical Practice Staff

One of the top challenges in healthcare today is staff recruitment and retention, which can significantly impact a practice’s ability to care for their community. How do we help clinicians practice at their highest level while reducing stress and burnout within the workforce? In this session, learn how to leverage Mobile Services technology to strategically augment clinical documentation workflows. We will discuss our NextGen transcription, remote scribe, and virtual live scribe services and the benefits each can provide to practices looking to ease administrative burdens.

Role: Physicians and Practice Administrators; Medical Practice Staff

Learn how NextGen is improving the end user experience and ability to provide better patient care. During this session we will be showcasing the enhanced templates, CPOE, APSO, client access points to launch custom templates and client configurable checkboxes to assist in meeting quality measures.

Role: Physicians and Practice Administrators; Medical Practice Staff

Dr. Brown and Angela Robbins of Michiana Eye Center will discuss ways to improve communication between Provider and the Billing Department to efficiently drive cleaner claims and less rebills. You will learn what configurations are available in regards to billing and techniques to communicate inside of NextGen.

Specialty: Ophthalmology

Role: Physicians and Practice Administrators; Medical Practice Staff

Learn from your peers how to optimize your interoperability experience to enhance patient outcomes and improve clinician burden with NextGen® Share and other interoperability tools available for you in the platform.

Specialty: CHC/FQHC; Tribal Health; Primary Care

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; IT/Technical Staff

See how you can improve overall patient care at your practice and quality metric fulfillment through the capture of services rendered outside the EHR. Assign care management resources to your patients during care transitions by utilizing the tools available to you!

Role: Physicians and Practice Administrators; Medical Practice Staff

Do you want to order medications, dispense them over time and maintain your inventory all from a single template without going to the Medication Module? See how your practice can use MICS for Medication Management with features that our non-musculoskeletal clients have been asking for.

Specialty: CHC/FQHC; Dermatology; Internal Medicine; Primary Care; Women's Health

Role: Physicians and Practice Administrators; Medical Practice Staff

For those organizations looking to expand into Certified Community Behavioral Health Clinics, explore our CCBHC solution set that supports the delivery of this proven model that supports collaborative and accessible programs, financial sustainability, and services which results in optimal outcomes.

Specialty: Behavioral Health

Role: Physicians and Practice Administrators; Medical Practice Staff

Learn how the NextGen Community Health Collaborative can help you improve health outcomes across your community. Working in collaboration with other FQHC leaders the collaborative moves beyond traditional quality metrics to focus on key criteria to improve community health through integrated whole person care. We are bring health equity to the forefront of care.

Specialty: CHC/FQHC; Tribal Health

Role: C-Suite Executives and Practice Owners

In this session learn how NextGen Mobile can help drive efficiency in your practice and reduce documentation burnout for your providers. We will share some of the most overlooked Mobile Workflows to help minimize your dependency on the desktop!

Role: Physicians and Practice Administrators; Medical Practice Staff

We will review the future direction of patient level reporting, the transition to a cloud-based software and access to infrastructure and resources with NextGen Managed Cloud Services and Amazon Web Services (AWS), and understanding the Fast Healthcare Interoperability Resource (FHIR). Plus, hear from your peers who are participating in the UDS Test Collaborative on their experience and lessons learned.

Specialty: CHC/FQHC; Tribal Health

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

Many “whole person care” organizations are on a path moving from fee-for-service to value-based payment models.  This necessitates a paradigm shift in care delivery from focusing not only on individual care, but equally focusing on the health of the populations you serve as a whole by managing risk and providing care management services.  Let’s go on a voyage together to explore how NextGen’s population health solution is able to support “whole person care” organizations by stratifying risk for comorbid behavioral health and physical health conditions, and support outreach efforts that lead to optimal outcomes.

Specialty: Behavioral Health

Role: Physicians and Practice Administrators; Medical Practice Staff

When you don’t have the ability to invest in around the clock IT expertise a virtual CIO can help manage everything associated for your practice. That means you can help utilize your IT budget to help provide security and responsive service for your clients, which in-turn helps grow your practice!

Role: C-Suite Executives and Practice Owners; IT/Technical Staff

During this session we will review the tools NextGen offers for a more efficient pre-visit plan and showcase the workflow optimization with the use of NextPen, NextGen PxP, CCDA, medication reconciliation and history from Surescripts pharmacy claims, care guidelines and screening tools.

Role: Physicians and Practice Administrators; Medical Practice Staff

There is research that suggests provider burnout is associated with poorer patient outcomes, increased risk of patient safety incidents, poorer quality of care and reduced patient satisfaction. During this session we will review and best practices/methodologies to address and prevent this increasingly observed side effect of clinical care.

Role: Physicians and Practice Administrators; Medical Practice Staff

Increase efficiency and streamline documentation with the latest features that are now available for NextPen. We'll take a look at: -New consent forms and integration with NextGen® EDR -New patient registration forms for CHC/FQHC/and Tribal practices -Improved Forms Library Manager, grouping of out of the box forms by specialty and the ability to preview a pdf of all NextPen forms

Role: Physicians and Practice Administrators; Medical Practice Staff

Learn how NextGen® Enterprise can support your organizations transition to value-based care with consistent, accurate, complete documentation to maximize the capture of diagnosis relevant for risk adjustment, including identifying suspected, overdue, and drop-off diagnosis. By improving risk adjustment HCC diagnosis coding and preparing for audits in advance you can minimize follow-up data requests from Medicare Advantage plans.

Specialty: CHC/FQHC; Primary Care

Role: Physicians and Practice Administrators; Medical Practice Staff

During this session you will: Calculate financial risks for practices due to increasing patient responsibility and higher deductibles. Examine the importance of staff training and education prior to, during and after implementation of a payment assurance program. Outline sample scripts for staff to use in managing payment assurance program.

Specialty: Orthopedics

Role: C-Suite Executives and Practice Owners; Medical Practice Staff; IT/Technical Staff

Explore how our latest version of the Behavioral Health Suite (4.6), supports critical human services such as Intellectual-Developmental Disabilities and Foster Care.  Wherever you are on your journey into primary care, behavioral health, and human services, NextGen will support you.  See us showcase the collaboration of interdisciplinary teams to produce better outcomes.

Specialty: Behavioral Health

Role: Physicians and Practice Administrators; Medical Practice Staff

During this session you will learn device integration and configuration of the technician/provider workflows for ordering and interpreting tests can make your practice more efficient

Specialty: Ophthalmology

Role: Physicians and Practice Administrators; Medical Practice Staff

Tribal Health NextGen Annual Consortium Meeting to share insights and review Tribal Reporting (NDQ/IDA/GPRA)

Specialty: Tribal Health

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

Overview of the UDS reporting console for 2022 reviewing the updates and changes to the workflow to be prepared to submit UDS reports on time so your organization can run and review data quarterly. We will also demonstrate the benefits of partnering with OSIS to deliver an exceptional experience with UDS 2022.

Specialty: CHC/FQHC

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

By 2030, CMS would like all PCPs to be participating in a Medicare Shared Savings Program. NextGen and Vytalize Health ACO are collaborating to provide a seamless solution for physicians to provide the highest quality care for their patients in a manner which fits simply into the practice’s workflows. Learn how to take advantage of this opportunity to help you improve quality care, health outcomes, and lower overall healthcare costs for this senior population.

Specialty: CHC/FQHC; Primary Care

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators

Healthcare organizations that are not truly data driven and using data will struggle to stay relevant and effective in the next decade. This is true for clinical outcomes, financial stability, and operational day to day decisions. Technology executives can be integral to drive towards these trends and lead all staff in organizations to collect, analyze and derive insights and address business problems. Discuss methods of engagement between decision makers, managers, and employees to foster a data driven culture. -Identify that metrics are required to measure any part of the business and that you must have the capability to "measure it to manage it" The importance of data literacy skills can have on providing a much a healthier working culture in a time in our society that many leaving healthcare related careers. Explain how all individuals of an organization can have simple to understand metrics that lead to achieving financial, clinical, and operational goals of an organization. Assess the importance of staying relevant in the next decade by becoming truly data driven organizations.

Specialty: CHC/FQHC; Tribal Health; Primary Care

Role: C-Suite Executives and Practice Owners; IT/Technical Staff

The importance of care coordination to patient outcomes is well understood today. As the incentives and reimbursement opportunities for providers and practices to embrace patient-centered medical home (PCMH) and Medicare's Chronic Care Management (CCM) program, organizations are looking for out-of-the-box technology solutions to coordinate patient care beyond the exam room. Join NextGen Healthcare and its partner TempDev for an informative session covering a broad overview of the CCM and PCMH programs and a look at custom tools to help your organization implement one or both of these care coordination programs.

Specialty: CHC/FQHC; Primary Care

Role: Physicians and Practice Administrators; Medical Practice Staff

Interoperability is a key to achieving clinical efficiency and improving improved patient outcomes. At the same time, federal regulations (21st Century Cures/Information Blocking) and state laws are turning up the heat on access, use and exchange of health information. This session will review the regulatory landscape and discuss how you can meet requirements like electronic case reporting, provider/patient and provider/provider exchange, clinical registry reporting, and more by leveraging free service available on NextGen Share.

Role: C-Suite Executives and Practice Owners; IT/Technical Staff

Five years after the 21st Century Cures Act became law, rules governing information blocking and technology (certified EHR, API, certification), and TEFCA remain at different stages of implementation, while understanding the Cures Act and its interoperability requirements a major challenge for providers. Join this diverse panel of NextGen Healthcare regulatory and interoperability experts for a lively discussion about the current state of interoperability and the Info Blocking rule.

Role: C-Suite Executives and Practice Owners

Your MIPS Quality scores can tell a lot about the quality of care you're delivering. At the same time, your clinicians can miss the measure even if they're doing the work! This session  will help you optimize EHR workflow and configurations to ensure that your MIPS Quality scores accurately reflect the quality of care you deliver and help you to drive improved outcomes for patients.

Role: Medical Practice Staff

Another year, another set of regulatory changes impacting physician groups. From the continuation of the COVID-19 public health emergency to Medicare payment changes, ACO program reforms, new legislation , and shifting interoperability mandates, it is harder than ever to keep up with the healthcare regulatory and legislative landscape. But don't be confused! Join our government affairs expert for a review of the latest changes impacting ambulatory practices and a forecast of likely priorities and changes in the coming months.

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

While cybersecurity threats have reached critical mass across industry, the danger is particularly acute for health systems, medical practices and patients. Join our HIPAA Privacy and Security experts for an overview of the current cybersecurity landscape and tips for moving beyond HIPAA compliance to embrace robust a security culture within your organization.

Role: C-Suite Executives and Practice Owners; IT/Technical Staff

Get your regulatory download in a single half-day preconference session on changes impacting physician reimbursement, Quality Payment Program (QPP), Merit-based Incentive Payment System (MIPS), Advanced Alternative Payment Models (APMs) APMs, along with the latest on interoperability mandates under the Information Blocking rule.

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; IT/Technical Staff

Learn from your peers how to optimize your interoperability experience to enhance patient outcomes and improve clinician burden with NextGen® Share and other interoperability tools available for you in the platform.

Specialty: CHC/FQHC; Tribal Health; Primary Care

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; IT/Technical Staff

During this session we will review the tools NextGen offers for a more efficient pre-visit plan and showcase the workflow optimization with the use of NextPen, NextGen PxP, CCDA, medication reconciliation and history from Surescripts pharmacy claims, care guidelines and screening tools.

Role: Physicians and Practice Administrators; Medical Practice Staff

During this session we will cover key data management tools, such as the C-CDA Viewer, Clinical Reconciliation, the Interoperability Rules Engine and ExpressEngine. Learn how you can better manage the ever-increasing data flow through your organization.

Role: All

Interoperability is a key to achieving clinical efficiency and improving improved patient outcomes. At the same time, federal regulations (21st Century Cures/Information Blocking) and state laws are turning up the heat on access, use and exchange of health information. This session will review the regulatory landscape and discuss how you can meet requirements like electronic case reporting, provider/patient and provider/provider exchange, clinical registry reporting, and more by leveraging free service available on NextGen Share.

Role: C-Suite Executives and Practice Owners; IT/Technical Staff

This course will provide you an advance understanding of the NextGen Rosetta and it's capabilities, tools, and technical aspects to achieve your Interoperability needs and much more.

Role: IT/Technical Staff

During this focus group, you will have the opportunity to share your feedback on pain points in the existing reconciliation process and provide feedback on solutions NextGen has under consideration.

Role: Physicians and Practice Administrators; Medical Practice Staff

During this focus group, you will have the opportunity to share your feedback on pain points in the existing referral management process and provide feedback on solutions NextGen has under consideration.

Role: Physicians and Practice Administrators; Medical Practice Staff

Easy-to-activate, simple-to-use data exchange mechanisms. See how the NextGen API enables you to: Extend the reach of NextGen Enterprise Core System Deploy third party application within your environment at no cost to you or the partner Platform to commercialize internal development efforts to an audience of 90,000 plus providers

Role: All

Want to integrate applications powered by your NextGen API? Join us to learn everything you need to know on how to integrate your own apps or 3rd party apps into your NextGen Enterprise workflow. Learn about your integration options, our vendor relationships, and the NextGen API Marketplace.

Role: IT/Technical Staff

If you need to or are currently working with ancillary systems to exchange standards-based data like demographics, scheduling, orders, results, and more—check out the Rosetta Interoperability components. In this session, we'll provide an overview of Rosetta, NextGen Share, equipment interfaces, and the related connectivity components.

Role: IT/Technical Staff

Timely sharing of vital patient information can better inform care, improve outcomes and reduce costs. It also helps coordinate responses during public health crises. The Arkansas State Health Alliance for Records Exchange (SHARE), part of the Department of Health, is the state-wide HIE helping doctors, nurses, specialists, health services professionals and public health authorities access and securely exchange patient information in real-time. The HIE improves care coordination while reducing adoption barriers. COVID-19 acted as a tipping point for demanding real-time information on patient populations. This increased participation and prompted SHARE to quickly establish COVID-19 specific real-time reporting. Providers, hospitals, ACOs and payers rely on information through SHARE. Its repeatable process leveraging Direct Secure Messaging is being used in more public health areas, including foster care medical records, HIV patients, organ and tissue donation and infant mortality.

Role: C-Suite Executives and Practice Owners; IT/Technical Staff

Sharing and locating records manually is burdensome. With NextGen Share you can improve resource allocation, enable efficient care management, and maximize reimbursement. During this session we will review the solution snapshot: Access and exchange data across the nation with Carequality Send and receive referrals via Direct Messaging Automate data retrieval for payer and life insurance

Role: All

During this session we will review updates on the state of Carequality; national vendor-agnostic network for sharing patient charts between organizations. How NextGen Share Carequality service operates within NextGen® Enterprise, Electronic case reporting, Diagnostic Hub, and QHIN, and how these services can benefit your practice.

Role: All

See how you can improve overall patient care at your practice and quality metric fulfillment through the capture of services rendered outside the EHR. Assign care management resources to your patients during care transitions by utilizing the tools available to you!

Role: Physicians and Practice Administrators; Medical Practice Staff

Many “whole person care” organizations are on a path moving from fee-for-service to value-based payment models.  This necessitates a paradigm shift in care delivery from focusing not only on individual care, but equally focusing on the health of the populations you serve as a whole by managing risk and providing care management services.  Let’s go on a voyage together to explore how NextGen’s population health solution is able to support “whole person care” organizations by stratifying risk for comorbid behavioral health and physical health conditions, and support outreach efforts that lead to optimal outcomes.

Specialty: Behavioral Health

Role: Physicians and Practice Administrators; Medical Practice Staff

Learn how NextGen® Enterprise can support your organizations transition to value-based care with consistent, accurate, complete documentation to maximize the capture of diagnosis relevant for risk adjustment, including identifying suspected, overdue, and drop-off diagnosis. By improving risk adjustment HCC diagnosis coding and preparing for audits in advance you can minimize follow-up data requests from Medicare Advantage plans.

Specialty: CHC/FQHC; Primary Care

Role: Physicians and Practice Administrators; Medical Practice Staff

By 2030, CMS would like all PCPs to be participating in a Medicare Shared Savings Program. NextGen and Vytalize Health ACO are collaborating to provide a seamless solution for physicians to provide the highest quality care for their patients in a manner which fits simply into the practice’s workflows. Learn how to take advantage of this opportunity to help you improve quality care, health outcomes, and lower overall healthcare costs for this senior population.

Specialty: CHC/FQHC; Primary Care

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators

Insights without action are of little use. Now, you can keep your focus on the patient, while using the NextGen Healthcare Insights Ribbon to see information on gaps in care and risk stratification for each patient alongside the patient chart in the EHR without interrupting your workflow.

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

During this session we will review three perspectives on leveraging payer claims data for value-based outcomes as follows: Use claims data for a complete view of process measures to gauge timeliness of healthcare. Examine avoidable emergency department visit activity along with other data to influence care at the right place. Group services into episodes of care and compare to benchmark data to better understand care variations.

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

We will review configuration options common to all measurement programs important for quality reporting and highlight pathways for additional client specific focus where specialized guidance is warranted.

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

CMS is moving away from siloed reporting of measures and activities towards focused sets of measures and activities that are more meaningful to a clinician’s practice, specialty, or public health priority. Practices reporting MVP’s in 2023 have opportunity to earn higher reimbursements by focusing on targeted measure sets and leveraging subgroups of providers within the practice.

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

We will share the re-organized product and services portfolio to show how you can unlock performance in Value Based Care. With new and updated offerings in insights, workflow, and services, we will review highlights of client success in each area.

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

Does your organization need to go above and beyond the traditional tools to achieve success? We'll explore how our Professional Services team is enabling clients to achieve next level performance through an innovative delivery model.

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

During this session we will review the tools NextGen offers for a more efficient pre-visit plan and showcase the workflow optimization with the use of NextPen, NextGen PxP, CCDA, medication reconciliation and history from Surescripts pharmacy claims, care guidelines and screening tools.

Role: Physicians and Practice Administrators; Medical Practice Staff

Offer patient convenient and flexible access to care with a highly configurable rules-based system that enables your practice to maintain control over what types of appointments are offered. During this session we will review NextGen Patient Self-Scheduling and help alleviate scheduler workload.

Role: All

Deliver high-quality healthcare, anytime anywhere with NextGen Virtual Visits. Learn how your patients can participate at home and easily fit classes/sessions around their schedules, saving you time and effort, and take a look at other features to help you connect with your patients while improving workflows with Group Visits.

Role: All

Your practice can control what is shared to the PxP Portal. During this session we will review the settings available to ensure your patient’s privacy needs are respected.

Role: All

The PxP Command Center will serve as the "centralized" administrative tool for implementing, configuring, managing, monitoring, and supporting all of the Patient Experience Platform products. See the value associated with this new feature and the development progress in this interactive session.

Role: All

Learn how your peers and their patients are utilizing the NextGen PxP portal features in our Spring '21 upgrade and what early outcomes they are experiencing. Increase revenue with patient-friendly payment methods with NextGen® Pay powered by InstaMed.

Role: All

Patients have 24/7 access to initiate routine tasks without calling the practice's office. See the securing messaging options available to your patients to communicate with your practice on selected topics.

Role: All

Alleviate administrative burden and get paid before patients arrive with NextGen Patient Engage. Patients can confirm personal information, complete registration forms, provide insurance information --and when couples with NextGen® Pay powered by InstaMed, take care of copays and balances before the visit. The Patient Engage Appointment dashboard lets you see the status of upcoming appointments and completed tasks.

Role: All

Hear from your peers at Delaware Valley CHC and how they expanded their practices capabilities and increased positive outcomes with RPM. Track patient health data in near real time and give clinicians continuous insight into a patient's health trends, behaviors, and outcomes.

Role: All

During this session you will: Calculate financial risks for practices due to increasing patient responsibility and higher deductibles. Examine the importance of staff training and education prior to, during and after implementation of a payment assurance program. Outline sample scripts for staff to use in managing payment assurance program.

Specialty: Orthopedics

Role: C-Suite Executives and Practice Owners; Medical Practice Staff; IT/Technical Staff

In this session, we'll provide a non-technical review of practice management reporting and cover the business rules and definitions behind some of the most common reports.

Role: Medical Practice Staff

During this session will provide insight into how you can use PM reports to analyze appointment scheduling productivity, no shows, cancellations, lag times for charge capture, billing claims lag, payment lag, and A/R trends.

Role: Medical Practice Staff

In this session, you will learn what your billing staff needs to know about NextGen® Enterprise EHR and PM, such as charge passing and auditing, and discover best practice insights into managing processes.

Role: Medical Practice Staff

In this session, you'll learn about how your practice can communicate with patients automatically via NextGen® EDI Messaging. Learn how your practice can achieve better outcomes through interactive messaging. From appointment reminder best practices to Chatbot and Virtual Conversations, NextGen® EDI Messaging has a solution that will help your practice achieve better outcomes for all.

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

Trends in healthcare payments have been moving toward digital-first, personalized consumer payment experiences. Patients want to pay their medical bills as easily as they do their utilities or last week’s Amazon order. NextGen Pay powered by InstaMed helps practices modernize payment processing across the patient journey, from the digital front door to billing and payment. In this session, we’ll show you how the right payment options and communication channels can build patient loyalty and get providers paid faster with less time and staff effort. Understand the latest payment trends affecting providers and patients Leverage integrated workflows across the Patient Experience Platform Discover integrated workflows in NextGen Enterprise PM for practice staff Explore opportunities for automation and ways to streamline workflows

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

An overview of Consensus, eFax cloud; integrated with NextGen Fax Service Manager to alleviate industry challenges faced by healthcare providers.

Role: Medical Practice Staff

Do you bill for payer-specific services? Are you continually having to manually enter modifiers into charge entry to bill correctly? This session addresses configuration and the use of specialty libraries to resolve these challenges for billing both time-based and non-time based services. We'll cover configuration of provider credentialing; set up of the non-coordinated SIM library; and set up of the claims modifier library.

Role: Medical Practice Staff

Our session will apply traditional revenue cycle KPIs to community health centers and tribal organizations. In this session, we review how KPIs help us monitor financial health. The formulas will be reviewed, which is important for those who may be reading analytic tools or dashboards but not aware of what is best to include or exclude in the calculation. We will review common impacts to KPIs and what to look for when there is an outlier month. The focus will be on about 10 KPIs with a list provided of about 70 available in NextGen Financial Analytics.

Specialty: CHC/FQHC; Tribal Health

Role: C-Suite/Executive/Practice Owner

NextGen Financial and Operational Analytics is well suited to provide descriptive analytics which span the entire claims lifecyle. Join us in the exploration of the patient financial lifecycle via charts and visualizations and how NGFOA can help lead your practice to better financial outcomes.

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

Could your practice benefit from group scheduling functionality? Join us to see how the new enhanced features can help you redefine encounters. We'll cover new group scheduling functionality, configuration, and workflows as well as how to create a patient group, add a group appointment, and create a group encounter.

Role: Medical Practice Staff

During this session, you'll learn about new features and capabilities of NextGen® Enterprise PM as they pertain to our current release and hear from financial solutions experts about the new enhancements including cost estimation and scalability.

Role: Physicians and Practice Administrators; Medical Practice Staff

Describe our processes before and after implementing RCx into our practice and its impact on KPIs and the entire practice. Learn how to combat staffing challenges and a remote workforce. Learn how to improve staff efficiency and claim accuracy via AI (artificial intelligence)

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

This presentation addresses the challenges with the patient pay cycle and how to optimize the process. The patient collection process will be broken down into pre-visit, point of service and post-visit opportunities for collection of payments along with recommendations on monitoring self-pay collection success.

Role: Medical Practice Staff

The purpose of this presentation is to review the Patient Responsibility set up in File Maintenance. This is a template that needs to be filled out once a year to reflect the accurate povertylevels for clients

Specialty: CHC/FQHC; Tribal Health

Role: Medical Practice Staff

Tired of Payers Saying They Won’t Negotiate? Don’t Believe It. Here’s How to Rock that Myth… With proper preparation, analysis, rebuttals of payer objections, knowledge of payer contract language and a little gumption and persistence, you can negotiate with nearly any payer. This session will cover what you need to do to get ready, how to gather agreements and rates and analyze your data, how to properly compare one payer’s fee schedule to the next… apples to apples, how to overcome payer objections and, most importantly, how to improve your reimbursement. The speaker, Penny Noyes, is a 40+ year veteran of payer negotiations, having spent 18 years on the payer side of the table and more than 22 years on the provider side. She will share with you her tried and true methods to successfully tackle this incredibly important function, improving payer agreements. Great for those who are new to negotiating, but even the most seasoned negotiators walk away from her fast-paced, entertaining sessions with new take-aways to try in the next round of negotiating.

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

Practices make the decision to outsource their billing responsibilities for a reason and it is critical that this is viewed as a total partnership between the practice and RCM to ensure the greatest success for the organization. In this session, providers will see the financial process, and the tracking of patient care from registration and appointment scheduling to the final payment of a balance. This will allow the provider to be able to identify the gaps, create process improvements and ultimately track revenue.

Role: Physicians and Practice Administrators; Medical Practice Staff

In this session we will dive into what key billing and sliding fee metrics to consider tracking from the HRSA compliance manual. This session will dive into interpretating the HRSA Site Visit Protocol checklist requirements and what reports a practice should consider using and tracking during the fiscal year. We will dive into ways to organize and design reports for ongoing monitoring and evaluation of your billing, collection and sliding fee programs to improve understanding of the metrics being tracked and how to document your progress for the board of directors.

Specialty: CHC/FQHC; Tribal Health

Role: C-Suite Executives and Practice Owners; Physicians and Practice Administrators; Medical Practice Staff

Define and understand denials, strategies to prevent and manage denials and improve collections.

Role: Physicians and Practice Administrators; Medical Practice Staff

Let us guide you through a prescriptive approach on how to optimize eligibility verification. During this session, we will demonstrate how NextGen® Eligibility Verification can save your practice time and money and improve your workflow; examine front office use versus automated methods; and provide details on an exception-based approach to influence a more efficient workflow in your organization.

Role: Physicians and Practice Administrators; Medical Practice Staff

In this session, you will learn how to implement Tasking and WorkLog to manage and streamline front office tasks associated with scheduling, authorizations, and patient registration.

Role: Physicians and Practice Administrators; Medical Practice Staff

A proper setup of the Reason Code Library can make insurance payment entry and ERA posting much more efficient and accurate. In this session, you will learn about why the Reason Code Library is important; setting up the Reason Code Library to control balances; Reason Code Library and statements; tracking denials; and electronic secondary claims.

Role: Physicians and Practice Administrators; Medical Practice Staff

In this session, learn cool tips and tricks for optimizing the use of NextGen® Enterprise PM when performing front office and back-office functions, we'll cover system shortcuts and random tidbits you probably didn't know existed, review charge entry and transaction entry.

Role: Physicians and Practice Administrators; Medical Practice Staff

Healthcare organizations that are not truly data driven and using data will struggle to stay relevant and effective in the next decade. This is true for clinical outcomes, financial stability, and operational day to day decisions. Technology executives can be integral to drive towards these trends and lead all staff in organizations to collect, analyze and derive insights and address business problems. Discuss methods of engagement between decision makers, managers, and employees to foster a data driven culture. -Identify that metrics are required to measure any part of the business and that you must have the capability to "measure it to manage it" The importance of data literacy skills can have on providing a much a healthier working culture in a time in our society that many leaving healthcare related careers. Explain how all individuals of an organization can have simple to understand metrics that lead to achieving financial, clinical, and operational goals of an organization. Assess the importance of staying relevant in the next decade by becoming truly data driven organizations.

Specialty: CHC/FQHC; Tribal Health; Primary Care

Role: C-Suite Executives and Practice Owners; IT/Technical Staff

While cybersecurity threats have reached critical mass across industry, the danger is particularly acute for health systems, medical practices and patients. Join our HIPAA Privacy and Security experts for an overview of the current cybersecurity landscape and tips for moving beyond HIPAA compliance to embrace robust a security culture within your organization.

Role: C-Suite Executives and Practice Owners; IT/Technical Staff

This session is designed to assist self-hosted clients with taking pre-emptive steps to address many common infrastructure issues that lead to performance degradation. Spanning experiences over several years with our clients, the collected works of a system engineer and road warrior.

Role: C-Suite Executives and Practice Owners; IT/Technical Staff

Join expert on self-hosting and an expert on hosting to discuss: The transition and implementation process Maintaining control and operational efficiency Staffing concerns Improvements in patient care Security, support and technical assistance

Role: C-Suite Executives and Practice Owners; IT/Technical Staff

This session is designed to assist self-hosted clients with ensuring that the infrastructure supporting the needs of their NextGen Enterprise systems are tuned and optimized for performance and scalability. We will also look at how to prepare for the future and a summary of changes over the last few years to gain more control and performance.

Role: C-Suite Executives and Practice Owners; IT/Technical Staff

See how NextGen® Managed Cloud Services can help your organization, patients and staff stay protected. NextGen Healthcare uses two key approaches to make data secure as possible: Third-party Certification with the Health Information Trust Alliance (HITRUST) and our partnership with Amazon Web Services (AWS). Disaster recovery capabilities and the software tools that watch for potential problems, exceeding processing or memory storage limits so repairs can be performed before problems occur. Documentation of adherence to the privacy and security standards Easier application maintenance and upgrades

Role: C-Suite Executives and Practice Owners; IT/Technical Staff

Whether hosted today or considering it for the future, cloud-based software hosting increases operational efficiency. Discover the features of NextGen Managed Cloud Services as well as a view into the roadmap ahead. Access to infrastructure and resources, your practice gets access to a data center, servers, data backups, storage as well as specific level of disaster recovery service. Access to multiple data bases--production, report, test, demo, and development databases--remote desktop services, and server query language (SQL). Higher level of security compared to a self-hosted environment with third-party certification with the Health Information Alliance (HITRUST) and collaboration with Amazon Web Services (AWS).

Role: C-Suite Executives and Practice Owners; IT/Technical Staff

Working with others, virtually or in-person, is a necessary part of every job. But cultivating meaningful, productive and even deep relationships is the differentiator in a fulfilling workplace life versus one that feels like drudgery. The golden key is empathy – which can be learned. Building Your Empathy Muscle is an interactive conversation on what empathy is (and isn't) and how we can all actively work to strengthen our empathy muscle, and in turn, our relationships.

Role: All

Being an amazing trainer takes more than a big personality and a subject matter expertise. Learn how to create and develop amazing trainers within your Organization to more effectively deliver information and skills that will help grow your employees' "What" and "How" capabilities.

Role: All

Delivering information effectively and efficiently requires a combination of skill, setup, and strategy while engaging learners and providing ongoing, tangible benefit. In this session, participants will learn about the perspectives, strategies, and tools that will help any training program to be more impactful and meaningful to learners at every level.

Role: All

Often overlooked and underestimated for their profound impact, recruiting, interviewing, and hiring are some of the most potent and transformational activities a leader or organization will undertake.  Join a conversation with a panel of diverse perspectives to learn about how to screen out your unconscious biases and open the door to the best possible candidates for your organization.

Role: All

Have you ever wondered what impact a pair of socks can have?  From simple ideas to complex programs, let’s take a look into how to create and maintain an engaged workforce.  This course will look at how asking employees what on their mind then proving to them you are listening to the answers can change the culture of an organization. The voice of the employee is an important part of every organization.  Asking for employee feedback is essential, and what you do with it can make or break your teams.  In this session we will discuss how to ask for gather feedback, ask the right questions, and interoperate the results. 

Role: All

Join NextGen Healthcare's organizational development leadership team to learn about and get valuable tools for creating effective organizational development activities and programs for your organization! From onboarding toleadership, you will walk away with the techniques and assets that will help you start launching O.D. initiatives right away!

Role: All

A hybrid of speed of trust and key trusted advisor principles, speed of trusted advisor equips participants to extend and receive trust, identifies how people tend to undermine trust, and teaches how to be a trustworthy person. This course has powerful applications for building trust externally with clients and internally with teammates and cross-functional partners.

Role: All