Learning opportunities

Get useful insights from your peers and NextGen Healthcare experts

Gain Knowledge to Grow Your Practice

Join in an immersive educational experience specifically designed for you and your role in your practice. Learn from healthcare technology professionals and expert users of NextGen Healthcare Solutions.

Schedule at-a-glance

Sunday, November 10

7:00 AM–8:00 PM


7:30 AM–9:00 AM

Breakfast (preconference workshop attendees only)

9:00 AM–5:00 PM

Full-day preconference workshops

11:30 AM–12:45 PM

Lunch (preconference workshop attendees only)

1:00 PM–6:00 PM

Half-day preconference workshops

6:00 PM–8:00 PM

Welcome reception in the Expo Hall

Monday, November 11

7:00 AM–10:30 AM


7:00 AM–8:00 AM


8:00 AM–10:00 AM

General session

10:00 AM–10:30 AM

Morning break

10:00 AM–6:00 PM

Expo Hall open
Assist desk
Learning lab
Speaker lounge (access for presenters only)

10:30 AM–11:45 AM

Breakout session 1

11:45 AM–1:15 PM

Lunch and networking

1:15 PM–2:30 PM

Breakout session 2

2:30 PM–3:00 PM

Afternoon break

3:00 PM–4:15 PM

Breakout session 3

Tuesday, November 12

7:30 AM–9:00 AM


7:30 AM–5:00 PM

Assist desk

8:30 AM–5:00 PM

Expo Hall open
Learning lab
Speaker lounge (access for presenters only)

9:00 AM–10:15 AM

Breakout session 4

10:15 AM–10:45 PM

Morning break

10:45 AM–12:00 PM

Breakout session 5

12:00 PM–1:30 PM

Lunch and networking

1:30 PM–2:45 PM

Breakout session 6

2:45 PM–3:15 PM

Afternoon break

3:15 PM–4:30 PM

Breakout session 7

8:00 PM–12:00 AM

Client event at Universal's Islands of Adventure

Wednesday, November 13

7:30 AM–9:15 AM


7:30 AM–1:00 PM

Assist desk

8:30 AM–11:00 AM

Expo Hall open
Learning lab

9:15 AM–10:30 AM

Breakout session 8

10:30 AM–11:00 AM

Morning break

11:00 AM–12:15 PM

Breakout session 9

Preconference workshops

Gain a deeper understanding on topics that matter most to you. Preconference workshops take place on Sunday, November 10.

Full-day preconference workshops

9 AM - 5 PM


Half-day preconference workshops

1 PM - 6 PM


These workshops provide in-depth information and a level of personal attention not available from larger sessions. Check back in early August for a list of topics. Workshops are presented by industry experts who are ready to address your practice’s specific issues.

Schedule your UGM experience your way

Check back in early August when we reveal our full agenda for UGM 2019. This year we are tailoring the agenda to enable you to focus on solutions that fit the needs of your specific role. Our new approach is based on feedback from recent attendee surveys.

We’re dedicated to helping physicians and clinical and administrative staff provide the best possible care and achieve the highest level of operational excellence. Our new agenda will reflect our ongoing dedication to ambulatory care excellence.

Earn CME/CNE credits

Designated sessions offer the opportunity to earn CME/CNE credits. Check back this fall. More details will be available September 2019.

Go hands-on in the learning lab

We'll provide dozens of workstations running the latest NextGen Healthcare Solutions. Enjoy easy access to trainers, developers, and implementation specialists who'll give you a personalized experience on software that can save time, make your work easier, and help your practice become more successful. Get one-on-one tutorials from our product experts. Bring your questions and get the answers and insights your practice needs. Year after year, attendees tell us how much they love the hands-on experience at UGM.